CCTV Surveys
- 47 Sites surveyed on behalf of Critec at a large water utilities company for a CCTV replacement project.
- RAMS and permits generation and submission.
- All sites completed within 5 months.
Firewall configuration and replacements
- Firewall replacements at 100 sites (on both Process and Electronic Security Systems networks).
- RAMS and TWOSA generation and submission.
- Outage planning and approvals required for all sites to ensure minimal downtime of offsite visibility.
- Close working relationship developed with OT Network Team, Alarm Management Centre and Operational Management Centre to ensure efficient integration.
- All sites completed within 6 months.
communications procurement
- Procured CSL dual managed path services for 130 sites.
- Managed procurement, configuration and network monitoring of each router.
- Solarwinds network monitoring and reports produced for each site after a 30 day reliability period.
- Issue resolution support throughout the project.
- Completed within a 2 year period.
site scada replacement quality assurance
Coteq Support Services were brought in to support with quality assurance for a large sewage treatment works network and site SCADA replacement project. Our role was to:
- Review functional design specifications against client standards and provide feedback.
- Attend client factory acceptance testing (CFAT) and provide approval for the client.
- Support on site with network and SCADA issue resolution.
Security Surveys
- Locate all process and ESS network switches to assess the physical security in the surrounding environment on 66 sites across London and Thames Valley at a large water utilities company.
- RAMS and TWOSA generation and submission.
- Produce network switch location drawings for each site to present to the client.
- Completed within a 3 month period.
layer 3 network deployments
Coteq Support services were engaged to conduct development and testing of new layer 3 deployments for 2 large sewage treatment works. This involved:
- Establish the client user requirements and develop a specification document.
- Produce a formal test specification.
- Obtaining all hardware and installing into server racks in a development environment.
- Configure all layer 2 and layer 3 devices.
- Configure PLC to SCADA test system.
- Carry out formal testing against the test specification to include IFAT, QFAT & CFAT.
- Obtained client sign off and acceptance and resolved any outstanding issues.
layer 3 network deployment
Coteq Support services were engaged to conduct development and testing of new layer 3 deployments for a large water treatment works. This involved:
- Establish the client user requirements and develop a specification document.
- Produce a formal test specification.
- Obtaining all hardware and installing into server racks in a development environment.
- Configure all layer 2 and layer 3 devices.
- Configure PLC to SCADA test system.
- Carry out formal testing against the test specification to include IFAT, QFAT & CFAT.
- Obtained client sign off and acceptance and resolved any outstanding issues.
Network Infrastructure configuration & training
- Provided network switch configuration training and approval for sub-contractors who were installing and configuring network switches to ensure that they were providing a service that met the clients standards.
- Integrated new fibre switch network into existing process control and ESS networks.
- Provided risk mitigation and permit approvals for the network integration.
- Produced before and after network diagrams for the end client.
ot solution development and approval
Coteq Support Services were engaged to develop OT solutions through architecture review board approval. The solutions we have helped develop were:
- 2023 Site SCADA Starter Kit (SSSK)
- Site SCADA object template library (OTL) upgrades
- Graceful shutdown of VMware ESXi hosts.
- Mobile HMI development.
- Site SCADA OTL symbol development.
- Point to point Wi-Fi solution.
Network Design
- Produced network diagrams for 172 ESS sites down to device level.
- Produced proposed network diagrams for sites that required additional network infrastructure.
- Worked with clint and contractors for approvals of network design drawings.
- Supported with any technical queries.
Site scada upgrades
Coteq Support Services were engaged to upgrade the site SCADA at 51 sites which involved:
- RAMS, TWOSA and Change Request generation and submission.
- Risk mitigation to ensure minimal SCADA visibility downtime.
- Deploy and configure new virtual machine servers.
- Carry out SCADA system upgrades.
- Carry out regression testing to ensure site SCADA functionality.
- Conduct a reliability run.
- Decommission old SCADA system.
communications procurement (xDSL & 4G)
- Procured CSL dual managed path services for 117 sites.
- Managed procurement, configuration and network monitoring of each router.
- Solarwinds network monitoring and reports produced for each site after a 30 day reliability period.
- Issue resolution support throughout the project.
- Completed within a 1 year period.
New Communications Infrastructure Procurement and Delivery
Coteq Support Services were requested to facilitate and mange the procurement and implementation of a number of Thames Waters new communications infrastructure components including ADSL, CSL dual managed path (VDSL/4G), MPLS circuits, 3G/4G only.
This required the team to undertake the following functions:
- Site surveys – Locating existing comms infrastructure, assessing availability for new infrastructure. 4G surveys and production of reports. Determination of best antenna location for best possible comms.
- RAMS and TWOSA production for sites.
- Outage planning where required working closely with stakeholders.
- Openreach site supervision for PSTN, ADSL, VDSL, SOGEA and MPLS installations.
- Pre-commissioning and commissioning of routers.
- Integration of routers into SolarWinds network management infrastructure.
Network Switch Upgrades
- Supported Thames Water OT Security Team and framework security SI’s with upgrading Electronic Site Security (ESS) networks to replace legacy switches and create fibre rings on site.
- Modified existing switch configurations and configuring new switches.
- Created fibre MRP rings.
- Delivered training for framework SI’s and assessed competency.
Network Router Configuration Upgrades
- Configured routers for all of Thames Water’s 184 Service Reservoir sites.
- Developed and tested new firmware releases to ensure continued stable operation.
- Close working relationship with Westermo, Thames Water OT Network Team and TW OT ESS Team.